Ventajas: The daily rate was unbelievable so we figured there would be a catch and there was. You have to buy liability insurance that was nearly $30 a day. The car was very basic but it served our needs.
Desventajas: You are forced into hidden fees. The rental price does not include mandatory insurance. Expect to pay 4x what you book. Checking the car back in was also a little bit of a mess.
Desventajas: they didn't approve the prepaid insurance that I paid. They force me to get their own insurance.. which was 3 times higher than the one I already paid.
Desventajas: Radiodifusión didn't work, Car was banged up everywhere, automatic nothing including windows, mid size car was actually only for 4 passengers. Car had over 90k miles on it. Paid at least twice the quoted amount after fees and insurance.
Otra empresa que recomiendan también es Tulum rent a Car, pero sinceramente tendríCampeón que buscar foros dedicados a eso.
2) No shuttle service to location at airport (had to ask Hertz shuttle driver to take us) and impossible to find location when dropping of car (we picked up car in dark and, when dropping it off, there was no signage for Firefly at it wasn't nearby another other car rental agencies; no one we asked knew where it was located; had to ask Hertz representative to escort us there.)
(they first wanted a $ 15000.00 credit card deposit.) After all of the fees, taxes and liability insurance, I ended up paying more than twice the price I was quoted and agreed on through the Kayak website. I will not use Firefly again, and may not use Kayak again for supporting Firefly's scams. When Kayak gives a car rental quote that includes all taxes and fees, that price must be true and cannot change, Ganador it did with Firefly, when the customer arrives in a foreign country to pick up the car. Also, if there is a required "national liability insurance," that fact and the cost for that insurance must be listed on the quote I received and agreed on from Kayak. Avoid Firefly car rental. They are dishonest and unprofessional.
We spent literally $40 for taxi parking king for the place. We finally we back to hotel zone budget and they manage to help us from that location with all our reservations. Wish we could've done that in the beginning. Wasted 2 hrs of our morning and wasted money on taxi.
In US we just drop the car and go. In Mexico you have to wait the rep to release the contract then you have to sign all the paper. then you Gozque go. I here will not happy and never rent at dollar
I explained to him that it is illegal and by law the insurance has to be included in the rental price. I had him write his statement and name down and then went to another agency. Be aware of this scam and know your rights!
Desventajas: This was a complete false advertising scam. I am very disappointed with dollar and kayak for advertising a false price.
Desventajas: Time for waiting to be attended at the pickup/returns area. The price structure for the insurance where you have to leave 2000 on deposit on the car
Acertado a que Cancún es una ciudad moderna destinada a los turistas americanos, no es muy difícil manejar ahí. La ciudad en la parte continental puede ser un poco confusa debido a las varias zonas (Súper Manzanas, Sm en abreviatura) que se han construido en un círculo, por lo Militar en torno a una plaza o parque. Las carreteras principales siguen el patrón circular aproximadamente de las manzanas.
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